Privacy Policy

We are committed to providing quality products and services that will enable our members to meet their financial goals. Protecting personal information and using it in a manner consistent with member expectations is a high priority for us.

To ensure our commitment, we stand behind the following privacy policy:

  1. Akron Police CU will collect only the personal information that is necessary to conduct our business. That means just what is necessary and no more.

  2. Akron Police CU will protect your personal information. Akron Police CU will maintain strong security controls to ensure that member information in our files and computers is protected. Where appropriate, we will use security-coding techniques to protect against unauthorized access to personal records, ensure accuracy and integrity of communications and transactions, and protect member confidentiality.

  3. You will always have access to your information. As a member of Akron Police CU, you will always have the opportunity to review your information and make necessary changes to ensure that our records are complete and accurate.

  4. Akron Police CU will only share information when absolutely necessary. We will only share information with other businesses in order administer the products and services we provide, or when required to do so by law.

  5. Akron Police CU will partner only with businesses that follow strict confidentiality requirements. The businesses we select will offer products designed to enhance our members' economic well being. Under no circumstances will we authorize these firms to charge your account without your express consent, and we will not sell member information to telemarketing firms.

  6. Akron Police CU will offer you a choice in how your information is used. Any member of Akron Police CU may elect to keep information from being shared with our business partners. We will inform you on how to exercise your choice, and will take all reasonable steps to make sure your requests are followed. Members of Akron Police CU also have a responsibility to safeguard their financial information. With regards to our Internet Home Banking site, this means protecting your access codes and changing them frequently.

  7. We do not use information collected from cookies or automatically collected information from the web site or email for any purpose". And we need to have a statement that "we do not knowingly collect or retain information from children under the age of 13 as prohibited by the Children's Online Privacy Protection Act

Our home banking database is a private system operated for the exclusive use of our members. We use SSL encryption and digital server authentication to insure the privacy of your information when sending data between our home banking server and your home computer.

All home banking logins are logged by the server. For authenticated members who use home banking, we collect and store certain information such as how often you visit the home banking section, dates and times of visits and which pages are being used. We use this information for internal review and product evaluation only. We never sell, transfer or trade this information unless we are compelled to do so by law.

We may gather and store additional information available to us on failed login attempts and other activity we consider a threat to our system. In these cases, we will share this information with other companies, agencies and law enforcement officials as we see fit.

Patriot Act

To help the government fight the funding of terrorism and money laundering activities, Federal Law requires all financial institutions to obtain, verify and record information that identifies every customer. What this means for you: When you apply for membership and for a loan, we will ask you for your name, address, date of birth and other information that will allow us to identify you. We may also ask to see your driver's license or other identifying documents.

1570 Akron-Peninsula Rd
Suite 2
Akron, OH 44313

Phone: (330) 945.8317
Fax: (330) 945.8320
Toll Free:1.800.393.3603

Monday - Friday
9:00am - 1:00pm

217 S. High St
Room 508
Akron, OH 44308

Phone: (330) 384.8317
Fax: (330) 384.1534
Toll Free:1.800.553.1APD

Monday - Thursday
7:00am - 4:00pm
6:30am - 4:00pm

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